DELIVERY TIMES AND PRICES
All orders placed before 3pm will be shipped on the same working day. Once your order has been dispatched it will typically be delivered within 1 -3 working days, depending on the service selected at checkout.
Orders above £15 qualify for free standard shipping (2-3 working days). Delivery prices vary per product and will be visible in the basket section and again at checkout. Total order delivery prices will not exceed £3.99.
NOTIFICATIONS AND TRACKING
We will send you an email as soon as your order has been dispatched. For tracked orders this will also include any tracking details so you can monitor your parcels progress.
The goods that you have ordered will typically be sent by Royal Mail. The place of delivery will correspond with the delivery address provided when placing the order.
It is important that you give the right address when placing the order. Please notify us of any errors with the shipping address as soon as possible. It will not be possible to make changes to the delivery address once the order has been dispatched. Please note it's not possible to have your order delivered to a P.O. Box or an address outside of the UK Mainland.
DAMAGED OR LOST GOODS
If the goods are lost or damaged in transit, please let us know as soon as possible, so we can arrange items to be resent. On occasions our carriers may request you provide images of any damaged goods. Please do not dispose of damaged items until the issue has been resolved.
We will offer you the choice of a replacement or a full refund. Please see the Returns section for further details.